Maintenance & Support Services

In order to ensure optimal performance and the acclaimed reliability and efficiency that Capstone turbines have become globally renowned for, it is essential that the equipment is properly maintained.

Pure World Energy maintain the highest level of Capstone technical accreditation to ensure we consistently deliver the very best possible service to our clients at all times. Indeed, as an authorised distributor of Capstone turbines in the UK, Pure World Energy is able to offer the Capstone Factory Protection Plan (FPP). This is an industry-leading maintenance programme designed to give you financial peace of mind, by fixing the cost of scheduled and unscheduled maintenance.

Industry–leading customer services

Capstone Factory Protection Plan (FPP)
A factory protection plan minimises downtime and fixes maintenance costs, ensuring your microturbine system will operate when needed and perform as intended, at the lowest total cost of ownership. Our FPP features all-in cost protection support for any product related issue in the field, for up to 20 years.

Authorised Service Providers (ASPs)
Factory trained professionals provide full-service capabilities whenever they’re needed.

Capstone Service Network (CSN) 
Monitors and records key data on the operation and performance of your microturbine(s) every day of the year. Service is performed by local factory trained and certified technicians, to minimise system downtime.

Parts and Repair
The service team maintains an ample parts inventory to maximise availability in the field. We provide technical support, parts and field service capabilities.

Training
Our service personnel undergo regular training to ensure they have all of the up-to-date technical knowledge and skills to provide the very best service, and to ensure all certifications are current.